UniLife provides three types of logistics solutions for global customers: sea freight, air freight, and international express delivery, which can be freely combined according to order volume, delivery time, and budget. The following are the general delivery rules, and the specific batch shall be subject to the sales contract (PI) confirmed by both parties.
1、 Delivery method and reference time
- FCL (Full Container Load):Suitable for large-scale procurement and whole store distribution, with a main port voyage of about 25-40 days and the lowest unit shipping cost, it is the first choice for bulk orders.
- LCL (Less than Container Load):Suitable for small and medium-sized batches, with a voyage of about 30-50 days, charged by volume (CBM), and the minimum shipping volume is usually 1 CBM.
- Air freight:Suitable for high-value, restocking, or urgent delivery orders, with a voyage of approximately 7-15 days, charged by chargeable weight.
- International Express Service:Suitable for samples and small items, it takes about 5-10 days from door to door and can be tracked throughout the process.
The above time limit refers to the transportation time after the ship departs/takes off, excluding production cycle, booking schedule, and destination port customs clearance time. It is recommended to reserve a 2-3 week buffer during peak seasons (such as before and after the Spring Festival, and during European and American holidays).
2、 Billing method
- Shipping large furniture by seaVolume Weight (CBM)Billing, combined with destination port and route pricing; Air freight and express delivery are charged based on the larger of actual weight and volumetric weight.
- The quotation usually adopts FOB or CIF terms, and the specific trade terms (Incoterms) indicated on the quotation shall prevail.
- The quotation does not include local fees such as unloading, warehousing, and customs clearance agents at the destination port; If DDP door-to-door service is required, please provide the shipping address before placing the order for accounting purposes.
3、 Export packaging standards
- All products adopt export standard reinforced packaging, including corner protection, moisture-proof treatment, and five layer corrugated/wooden frame reinforcement.
- Fragile components such as glass and stone countertops are individually packaged and equipped with corner protectors and cushioning materials.
- We can add pallets, fumigate wooden boxes (compliant with ISPM 15 standards) or print labels and packing numbers according to customer requirements.
- If you need to purchase freight insurance, you can handle it on your behalf, and the premium will be charged separately.
4、 Customs declaration and clearance documents
We can provide a complete set of export documents, including commercial invoices, packing lists, certificates of origin (CO/Form A, etc.), bills of lading (B/L), and necessary inspection certificates. Please inform us in advance of any special certifications required by the importing country (such as CE, FSC, etc.) during negotiations to assess feasibility and timeline.
5、 Tariffs and taxes
The quotation does not include destination port tariffs, value-added tax, and customs clearance fees. The above-mentioned taxes and fees shall be borne by the consignee in accordance with the regulations of their country/region. If we need to assist in designating a customs clearance agent, we can arrange it separately.
6、 Logistics tracking
After the goods are shipped, we will update them in the "My Orders" section of the backendLogistics company and waybill numberYou can check the entire trajectory on the carrier's official website with the waybill number; At the same time, the sales consultant will simultaneously send a copy of the bill of lading and the arrival notice.
7、 Arrival inspection and claims settlement
- Please check the integrity of the outer packaging before signing for it. If any damage, moisture or quantity discrepancy is found, pleaseTake photos on the spot and refuse or indicate any abnormalitiesSign for it later.
- Please keep the receipt, packing list, and photos of the damage, and after receiving the goodsWithin 3 working daysContact us to initiate a claim.
- If it is confirmed to be a transportation or quality issue, we will arrange for replacement, repair, or compensation according to the contract agreement.
If you have any questions, please contact us: service@frunicha.com / (+86) 400-888-8888
